There are various ways to contact us, but to keep our premiums as low as possible, we don't offer quotes by phone or operate an expensive call centre. We are a totally internet based company, so should you need to contact us, please email our Breakdown Direct Help Team on email@example.com.
During office hours we will normally reply to your email within one hour.
Before you contact us, why not try our frequently asked questions (FAQs).
Existing Customers Only
If you wish to update your email or address details, or transfer your breakdown cover to another vehicle, you can do this in your online account- you'll need your policy number and vehicle registration to log in. Alternatively you can email us at firstname.lastname@example.org. We are unable to accept changes to personal or vehicle information by phone.
The procedure to renew an annual breakdown policy is the same as buying a new policy.
Emergency Assistance Telephone Numbers
24 hour UK Motoring Assistance: 0800 389 5424
24 hour European Motor Assistance: 00 44 1737 815224
After Service Feedback
We would really like to hear how well our breakdown and recovery agents did. Please send your comments to email@example.com. Alternatively, if you prefer, use the same address to request a Customer Satisfaction Questionnaire.
Please send marketing or business development enquiries to: firstname.lastname@example.org.
For media enquiries contact email@example.com.
If you are interested in finding out more about our affiliate services then please contact us at: firstname.lastname@example.org.
We are always pleased to hear from our users with any comments or feedback about using this site or suggestions as to how it can be improved. Contact us at email@example.com.
Breakdown Direct can also be contacted by post at:
5 Warnham Crt Rd
- UK Cover
- Breakdown Direct 101
Roadside + Local Recovery.
- Breakdown Direct 201
Roadside + Nationwide Recovery*
- Breakdown Direct 301
Roadside + Nationwide Recovery* + HomeStarter.
- Breakdown Direct 401
Roadside + Nationwide Recovery * + HomeStarter + EuroCover.
* with hire car, or overnight accommodation options