Testimonials
UK Breakdown cover testimonials
- ‘I was 100% happy with this service- Your Driver did an amazing job when he dropped of my car at the garage. The drive was just as wide to get in with the rescue car. He seemed very experienced. After a very long day working I was his last customer in this shift and he was still very friendly and focused and helpful. Thank you!!!! Thank you’
M. Wackerle, Rover, March 2010 - ‘This is the second time I have had to use Breakdown Direct and both times have been extremely efficient and superb value for money with such low annual premiums.’
T Bunn, Renault Megane, April 2010 - ‘In 25 yrs this is the first time I have needed recovery. I would like to thank you for the excellent service I received from the moment I telephoned you to the moment I was delivered back to my home address. The call taker was very efficient and conversant with the phonetic code. I was most impressed with the text message telling me when, and who, the attending garage was. The technician tried hard to get me going and was very friendly, and his final diagnosis was close. The recovery driver was also helpful and pleasant. Congratulations to all. I will highly recommend your keenly priced service.’
Gary Fisher, Volvo 850
European Breakdown cover testimonials
- ‘Caroline and Dieter have been briliant. Without those 2 people I would have been lost.They where briliant. from giving us updates, arranging flights & replacement car. They even updated our family in the UK. So great great thanks. If I have ever need a break down cover again, I don't have to search one. I found one for life.Well done to all of you’
K Lengeles, Ford Focus, June 2010 - ‘This is the fourth time I have toured Europe with a group of friends on motorcycles. Each year we have purchased breakdown cover from Breakdown Direct hoping we wouldn't need to use it. Unfortunately I did this trip and when I called for assistance the service was superb. My motorcycle was rescued witihin minutes and I was taken to a hotel until an expert could be sourced to diagnose the problem with my bike. When a repair centre was found that could repair my bike it was taken there immediately and repaired straight away. Thanks to the team for all their assistance and professionalism from the moment I called for assistance.’
M Clayton, Yamaha FJR1300, June 2010 - ‘The prompt, polite and efficient response from the Breakdown Direct operator, turned a total holiday catastrophe into a well choreographed recovery operation. This enabled me to complete my holiday with the minimum of disruption, with total peace of mind and very comfortable alternative transport. I cannot rate this service highly enough.’
A Bown, Suzuki - Intruder VZ M800, Apr 2010
Customer satisfaction
In Sep 2009 - Nov 2009 Breakdown Direct’s service was ranked as either Good or Excellent by 97% of their customers
