Testimonials
UK Breakdown cover testimonials
- ‘A 15 minute service is better than we are entitled to expect. Thank you.’
D Fry, Vauxhall Astra, Jan 2012 - ‘I suffered a flat tyre in a multi-storey car park and the mechanic arrived within approximately 20 minutes - I was extremely impressed.’
H Gomm, Honda Jazz, Jan 2012 - ‘I was 100% happy with this service- Your Driver did an amazing job when he dropped of my car at the garage. The drive was just as wide to get in with the rescue car. He seemed very experienced. After a very long day working I was his last customer in this shift and he was still very friendly and focused and helpful. Thank you!!!! Thank you’
M. Wackerle, Rover, March 2010
European Breakdown cover testimonials
- ‘Just a note to thank the team for all their assistance following my breakdown in France during July, the level of service and help received was exceptional. Immediately after the breakdown on the cofiroute and arrival of breakdown truck, transport for our party of seven was arranged back to Northern Ireland, a return flight was also arranged to collect the vehicle. I have thoroughly recommended Breakdown Direct to family and friends and would do to anyone traveling in Europe.’
Mark Boal, VW Sharan, July 2011 - ‘A quick note to say a big thank you for the excellent service I have had from you since my bike broke down in Luxembourg on Friday afternoon. The communication I have had from Cindy and Pedro over the past three days keeping me informed of the position along with the recovery of my bike has been exceptional. You don't expect to have mechanical or electrical problems on a year old bike but this experience shows you can't take anything for granted. I will have no hesitation in using Breakdown Direct in the future and recommending you to anyone else traveling to Europe.’’
G Williams, Suzuki, May 2011 - ‘Just a quick word to congratulate / recommend Breakdown Direct.
I bought their European road assistance insurance prior to taking my Ford Focus to go skiing in Bavaria over February half-term.
The night before we were due to return, the alternator packed up.
I rang the helpline and a breakdown truck arrived within an hour. It could not be fixed on the spot and was towed to a Ford Garage in Kempten, Germany.
I am mightily impressed with this company and have already recommended it to friends and family’
E. Lea, Ford Focus, March 2011
Customer satisfaction
In Sep 2009 - Nov 2009 Breakdown Direct’s service was ranked as either Good or Excellent by 97% of their customers
